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Chateau GrandCastle open from 13th November 2020
Chateau GrandCastle open from 13th November 2020

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New year 2020/2021
New year 2020/2021

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Lounging at the Chateau
Lounging at the Chateau

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Chateau GIFT VOUCHERS
Chateau GIFT VOUCHERS

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St. Stephen´s stay 2020
St. Stephen´s stay 2020

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Romantic stay in the Castle and Manor house
Romantic stay in the Castle and Manor house

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Royal stay in the castle
Royal stay in the castle

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Summer dreaming in the castle
Summer dreaming in the castle

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Wedding anniversary
Wedding anniversary

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Corporate events, Christmas parties and Historic medieval feasts
Corporate events, Christmas parties and Historic medieval feasts

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Opening hour in Magdalena Zai´s Restaurant
Opening hour in Magdalena Zai´s Restaurant

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Castle TOUR
Castle TOUR

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Royal stay in the castle



Royal stay
valid until 15. 6. 2021 and from 19. 9. 2021 until 22. 12. 2021 except dates:
20. 12. 2020 - 9. 1. 2021, 12. - 14. 2. 2021 a 1. - 5. 4. 2021 

-accommodation for 2 people for 2 or 3 nights in the room type of your choice

-royal breakfast for 2 in Magdalena Zai Restaurant

-free access to the castle`s Wellness & Spa within opening hours

-free parking in the Castle´s yard

-free access to Wi-Fi

-souvenir as a gift at your departure

 


Package price:

 

Price for 2 persons for 2 nights in PREMIUM room                 171,-€

Price for 2 persons for 2 nights in SUPERIOR, Deluxe room   229,-€

Price for 2 persons for 2 nights in APARTMENT                        269,-€

 

Price for 2 persons for 3 nights in PREMIUM room                 261,-€

Price for 2 persons for 3 nights in SUPERIOR, Deluxe room   348,-€
Price for 2 persons for 3 nights in APARTMENT                        408,-€

City tax 1€ PP / 1 night is excluded from the package price and is payable at the reception.

Reservation policy

Reservation is conditional by written reservation from the client sent via email. The reservation will then be answered by Chateau GrandCastle reception. Date and room availability or an interim reservation in our booking system can be confirmed by phone with reception. Preliminary reservation made over the phone, has to be then confirmed by the client with an email, otherwise the interim reservation may be cancelled at the day of preliminary booking (unless otherwise agreed). Reservation is solemnly confirmed by reception only after deposit for the accommodation is received or after credit card details are provided and payment with that card is made.

Payment for your stay and guarantee of your reservation

In order to confirm the reservation, your stay must be paid in full by bank transfer or you can provide credit card details and your stay will be paid with that card. Hotel is authorised to use the credit card details in accordance with the payment and cancellation policy. The full sum of the package is payable 15 days prior to arrival for your stay.

Cancellation policy

Cancellation must be done as early as possible and details about the reservation like names, dates, contact details, must be provided in writing and send via email. Cancellation fee is rated in accordance to the date and time of received cancellation email. If the cancellation policy applies, invoice with the cancellation fee will be send to client’s email and postal address for payment through bank transfer or deduced from the provided credit card automatically, in accordance to cancellation policy. In the case that the hotel is responsible for the cancellation, this facility is mandatory to inform the client immediately and refund the paid sum in full. Client has no rights of refund for services that were not used.

Cancellation fees for reservations with cancellation policy are as follows:

1.       In case of cancellation 10 days prior to first day of your stay before 3 pm, Chateau GrandCastle does not apply cancellation fees

2.       In case of cancellation 7 days prior to first day of your stay before 3 pm, Chateau GrandCastle has the right to charge 50% of the sum of the package as cancellation fee

3.       In case of cancellation 6 or less days prior to first day of your stay, Chateau GrandCastle has the right to charge full sum of the package as cancellation fee